Joining is easy! Just click the Sign Up button to get started. Once you're registered with our store, you'll have the opportunity to take part in all of the exciting ways we currently offer to earn points!

You can earn points by participating in any of our innovative promotions! Simply scroll to the “Ways to Earn Points” section on the Reward page to view and take part in our current opportunities. In addition, make sure to check back often, as we're adding great new ways for you to earn points all the time!

Glad you asked! We want to make it easy and fun to redeem your hard-earned points. Simply scroll to the “How Do I Redeem My Points” section on the Reward page to view all of our exciting reward options.

Exchanging your points for great rewards couldn't be easier! Simply click the “Redeem Now” button on any of the discount boxes in the “How Do I Redeem My Points” section. Follow the prompts in the pop-up to redeem your reward.

Your up-to-date points balance is always displayed in on your Account page when you are logged in.

Absolutely not! Sign up is 100% free, and it will never cost you anything to earn points. Sign up to get started.

Once you register for an account, you're all set – we don't require you to register for individual promotions in order to be eligible. Just fulfill the requirements of a promotion, and we'll post the points to your account immediately!

You should receive points in your account instantly once you complete a promotion! Refer "Ways to earn" to learn how to earn points.

Unfortunately, you are not able to buy points. We currently require you to have enough points to redeem any of the rewards available.

Not at this time. Points are earned on purchases you've made while logged into your account and cannot be transferred to other accounts. Your membership can only be associated with one Chic Insider account. Points earned on multiple accounts will not be combined.

There are several reasons you might not have earned points on a purchase. The most common reasons are: You checked out as a guest. Make sure you log in before checking out so we can apply points to your account. You returned your purchase. Please note that you will only receive points for items you purchase and do not return.